Shipping policy

Shipping Policy

• Processing Time: All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
• Shipping Time: Standard delivery typically takes 3–7 business days within Australia. Delivery times may vary depending on location and courier delays.
• Shipping Costs: Shipping fees are calculated at checkout based on your delivery address and package weight.
• Order Tracking: Once your order is shipped, you will receive a confirmation email with your tracking number.
• Incorrect Address: Please ensure your shipping details are accurate. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
• Lost or Damaged Packages:If your order arrives damaged or does not arrive at all, please contact us so we can assist with a resolution.

We aim to deliver your items quickly and safely. If you have any questions, feel free to contact sales@akanke.com.au.