Refund policy

We want you to love every purchase. If you need to make a return, please review our policy below:

• 30-Day Return Window: Items may be returned within 30 days from the date of delivery.  Please contact within seven days of receiving your order.
• Condition of Items: Returned items must be unworn, unwashed, undamaged, and still have all original tags and packaging.  
• Return Shipping: Customers are responsible for the cost of return shipping.  
• Final Sale Items: Products marked Final Sale cannot be returned, exchanged, or refunded.
• To start a return, please email sales@akanke.com.au. Items sent to us without requesting a return may not be accepted.
• Once your return is received, inspected and accepted, we will process your refund to the original payment method.